Behind every great
business is a team of great office administrators – no business can function
without them. It takes a special kind of person to be a fantastic office
administrator – and that person could be you.
Office administration
positions are amongst the most frequently advertised and highly sought-after
jobs, providing job security, variety and responsibility, opportunities to work
in diverse workplaces, and an excellent general training ground. Opportunities
in office administration exist in every industry, from creative to corporate to
not-for-profit organisations, as well as in small and large businesses.
Roles in
office administration
There is a range of roles
in administration. Many companies advertise junior office administration
positions, which provide a great opportunity for high school leavers to gain
experience and build a career, or for students to work in during summer breaks
or part-time while studying. Many people enter office administration roles to
get their foot in the door in competitive industries such as advertising, PR or
publishing. Office temping is also a great gig for those who are between jobs
or who just like working in constantly changing environments.
Office administration may also be a great option for those who require a more
flexible work arrangement. Some companies have part-time or casual
administration roles, and many more are open to job-sharing arrangements for
roles that require full-time hours.
Receptionist
Receptionists manage the
front of an office, greeting clients, suppliers and visitors as well as
directing phone calls, emails and mail. Strong organisational, communication
and customer service skills are vital requirements for receptionists to manage
their varied tasks. Other responsibilities may include managing appointments
and meeting room bookings, keeping the front desk tidy, providing
administrative support, creating documents or reports, data entry, arranging
travel, managing stationery and other stock, and ad hoc tasks.
Receptionists are often considered the face of a business; as a result,
professional personal presentation and a vibrant, friendly disposition are
highly favoured for this role.
Administration assistant
Administration assistants
cover a wide variety of tasks and responsibilities depending on the business’s
requirements. Administration assistants may be required to prepare, file or
archive documents, sort the mail, send mail or other communication to clients,
answer phones or manage stock, as well as fulfil general office and ad hoc
tasks. Administration assistants may also be required to organise and manage
events for staff or external stakeholders.
Office manager
Generally office managers
are responsible for organisational and other office duties necessary to
effectively and efficiently run a business. Tasks include filing and
integrating information to be used by staff and clients, managing internal
staff and external client communications, maintaining office equipment and
supplies, taking care of mail and banking, and managing invoicing and payroll.
IT skills are also highly regarded as office managers are often required to
provide IT support to other staff members.
Office manager positions usually require candidates to have strong administration
experience and training, and sometimes competency in HR and OH&S. Office managers for smaller professional businesses may
even find themselves working in areas such as marketing or website maintenance.
Acknowledgement
In performing our assignment, I had to take the help and guideline of some respected persons and other source in browsing through internet, who deserve our greatest gratitude. The completion of this assignment gives me much pleasure. I would like to show my gratitude Miss May Amor Pitogo-Onod, COA8 Instructor, in Lasalle University for giving us a good guideline for assignment throughout numerous consultations. I would also like to expand our deepest gratitude to all those who have directly and indirectly guided us in writing this assignment.
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